Introduction

MDS Builders is a national construction and facilities maintenance firm operating across 40+ states. While their teams managed projects efficiently, they struggled with disconnected systems—Corrigo for client work orders and DataForma for internal operations—causing workflow bottlenecks and data inconsistencies. They partnered with ConnectorHub to automate work order flow and eliminate manual re-entry tasks.

Challenges

MDS faced a classic “swivel chair” problem:

Work orders received in Corrigo had to be manually re-entered into DataForma.

300+ work orders monthly consumed 10–12 hours of admin time.

Data entry errors caused lost work orders, compliance risks, and response delays.

Incorrect Data Entries Increased service cost and Payments delays & Invoicing Issues.

Solution

ConnectorHub implemented a Corrigo ↔ DataForma integration using its middleware connector platform:

Automated work order sync from Corrigo to DataForma

Accurate field mapping with real-time error handling

Custom workflow logic for reactive and preventive maintenance

With Connectorhub, Tools Automatically updates system and streamline Admin Process & reduce errors.

The integration was implemented with minimal IT involvement, fitting seamlessly into MDS’s existing operations.

Results

ConnectorHub delivered measurable operational improvements:

  • 50% reduction in administrative work

  • 90% reduction in data-entry errors

  • Instant work order availability, improving SLA response times

  • Better workload visibility for managers

  • Project managers regained hours weekly to focus on real client work

Conclusion

MDS Builders transformed a manual, error-prone process into a fully automated workflow without disrupting operations. ConnectorHub eliminated the swivel-chair inefficiencies and empowered teams to focus on higher-value work. By integrating Corrigo and DataForma, MDS improved accuracy, speed, compliance, and team morale.This case highlights a universal truth: When systems integrate cleanly, teams perform at their best.

This case highlights a universal truth: When systems integrate cleanly, teams perform at their best