Our Commitment to Security, Privacy & Transparency

At ConnectorHub, we believe trust is foundational to every integration we power. Our platform handles operational, financial, and compliance-critical data, so we maintain strict standards for privacy, security, data governance, and regulatory compliance. This Legal Center provides clear, accessible information about our policies, your rights, and the safeguards we follow to protect your data.

1. Our Legal Policies

Below you’ll find all governing documents that outline how we operate, how we protect your information, and how we work together with customers and partners.

For Customers

  • Terms of Service

These terms define the rules of using ConnectorHub’s platform—including subscriptions, acceptable use, customer responsibilities, intellectual property, and limitations of liability.

Covers:

  • Platform usage rules
  • Billing terms
  • Account responsibilities
  • Licensing & ownership
  • Suspension & termination

View Terms of Service →

  • Data Processing Addendum (DPA)

This addendum outlines how we process customer data as a processor, including commitments under GDPR, CCPA, and other applicable regulations.

Covers:

  • Data processing obligations
  • Subprocessor usage
  • Security measures
  • Data breach notifications

View Data Processing Addendum →

For Everyone

  • Privacy Policy

Learn how we collect, use, store, and protect your information when you interact with our website, integrations, or platform.

Covers:

  • What data we collect
  • How data is used
  • How data is stored and protected
  • Rights under GDPR/CCPA
  • Our commitments to privacy

View Privacy Policy →

  • Cookie Policy

Details how we use cookies and tracking technologies to improve your site experience, analytics accuracy, and personalization.

Covers:

  • Types of cookies used
  • Third-party tracking tools
  • Opt-out and browser settings
  • Cookie control preferences

View Cookie Policy →

  • Subprocessors

A list of authorized subprocessors we use to support our services, with details on their roles and locations.

View Subprocessors →

  • Data Retention, Deletion, and Export

Explains our policies for retaining, deleting, and exporting user data upon request.

View Data Retention Policy →

2. Security & Compliance Overview

ConnectorHub operates in a secure, multi-tenant cloud environment with enterprise-grade protections.

Includes:

  • Encryption in transit + at rest
  • Tenant isolation & RBAC
  • Audit logs & monitoring
  • Authentication & credential vaulting
  • SOC2-aligned security practices
  • HIPAA-ready architecture
  • GDPR-compliant processes

View Security & Compliance →

For a comprehensive view of our certifications, audits, and shared responsibility model:

Visit Trust Center →

3. Data Protection & User Rights

ConnectorHub respects global privacy frameworks and gives users clear rights over their personal data, including:

  • Access
  • Correction
  • Deletion
  • Restriction
  • Portability
  • Opt-out of marketing
  • Withdrawal of consent

4. International Data Transfers

ConnectorHub may process data in the U.S. and EU regions. All data transfers follow:

  • Standard Contractual Clauses (SCCs)
  • GDPR-compliant controls
  • Encrypted channels
  • EU-US Data Privacy Framework

We do not sell personal data under any circumstance.

5. Security Practices at a Glance

We implement enterprise-grade controls across the platform:

  • Encryption: TLS 1.2+ in transit, AES-256 at rest
  • Identity & Access: RBAC, MFA, SSO support
  • Operational Security: Logging, rate limiting, monitoring
  • Infrastructure: Isolated tenants, secure cloud hosting
  • Compliance Alignment: SOC2, GDPR, HIPAA-ready framework
  • Data Minimization: We never access payload data without explicit authorization

6. Contact Our Legal Team

If you have questions about any policy or need further clarification, our legal and compliance teams are here to help.