Eliminate Manual Work Between ServiceNow & Salesforce

Customer teams handle customer relationships in Salesforce, but IT and service teams use ServiceNow to repair incidents, complete requests, and keep track of assets. With no integrations, team members must jump between systems, make tedious manual record updates, and E-mail each other to update statuses.

ConnectorHub Facilitates automation between Service-now and Salesforce exchanging data so that incidents, cases, customers, assets and service data is always in sync. All teams are aligned on the same information resulting in faster response, collaboration and an improved customer experience.

Integration Features

Speed Up Services Operation With Smart Automation

Prebuilt Integration Templates

Shorten implementation timeframes by utilizing existing templates for frequently used CorrigoPro and Salesforce integration situations

No-Code Workflow Builder

Build your own business rules with our easy visual designer with no coding needed!

AI-Assisted Data Mapping

Automate data mapping and transformation can speed up implementation and decrease errors.

Intelligent Error Management

Avoid further data disruption by offering improved error tracking, handling, and alerting

Workflow Orchestration

Design enterprise-quality multistep workflows without code visual designer

Enterprise-Grade Security

End to end security including secure API connect, role based data access policy, data encryption and log the audit.

What You Can Automate

Streamline Service Operations

Case & Incident Sync

Push Salesforce cases into ServiceNow so incidents are auto-created and auto-updated. Ensure that support and IT are kept aligned during resolution.

Customer Records

Consolidate accounts, contacts and customer information, to appear on both platforms simultaneously thus avoiding duplicate entry.

Asset Management

Provide comprehensive operational status by sharing asset details, configuration items, and history of services between ServiceNow and Salesforce.

Status Updates

Allow the statuses of cases, incidents and resolution to synchronize in real-time so that front-line customer support staff can give the correct updates without quoting different systems.

Knowledge Sharing

Connect service logs and knowledge articles from different platforms to support agents respond to queries more swiftly and efficiently using the right information.

SLA Tracking

Automatically keep priority levels, escalation information, and SLA milestones in sync to ensure the entire team is on the same page regarding response and resolution commitments.

Supported Data Objects

Sync Business-Critical Data

  • Customers
  • Contacts
  • Service Requests
  • Cases
  • Work Orders
  • Assets
  • Technicians
  • Service Appointments
  • Labor
  • Parts
  • Invoices
  • Attachments
  • Notes
  • Status Updates
  • Custom Fields

Integrate ServiceNow With Salesforce Using ConnectorHub

Schedule a custom tour to discover how ConnectorHub empowers your teams to work together better, minimize effort, and enable faster service delivery.