Eliminate Manual Work Between ServiceNow and AWS

Thrift manages cloud infrastructure. Teams must move rapidly, and manually changing the records of IT services when anything changes in AWS slows down the entire process. Siloed systems can result in incident response delays, an inaccurate inventory of assets, and skewed operational metrics.

ConnectorHub links ServiceNow and AWS thereby enabling a seamless flow of cloud events, configuration information, incidents and changes between both the systems. IT operators can view the cloud infrastructure in real time, automate repeatable tasks and keep accurate records of Services.

Integration Features

Speed Up Services Operation With Smart Automation

Prebuilt Integration Templates

Shorten implementation timeframes by utilizing existing templates for frequently used CorrigoPro and Salesforce integration situations

No-Code Workflow Builder

Build your own business rules with our easy visual designer with no coding needed!

AI-Assisted Data Mapping

Automate data mapping and transformation can speed up implementation and decrease errors.

Intelligent Error Management

Avoid further data disruption by offering improved error tracking, handling, and alerting

Workflow Orchestration

Design enterprise-quality multistep workflows without code visual designer

Enterprise-Grade Security

End to end security including secure API connect, role based data access policy, data encryption and log the audit.

What You Can Automate

Streamline Cloud Operations

Incident Creation

Generate ServiceNow incidents automatically from AWS alerts and operational events to promptly address and resolve important alarms.

Cloud Resource Sync

Ensure cloud instances, storage resources, network infrastructure and asset metadata are in line and stay updated on ServiceNow.

Configuration Updates

Automatically synchronize configuration items and infrastructure modifications, thus maintaining accurate records in CMDB as you evolve your AWS environment.

Event Monitoring

How Route AWS monitoring events can help to route AWS monitoring events into ServiceNow workflows for increased visibility and quicker response.

Change Management

Automate ServiceNow change requests using standard AWS infrastructure events supporting teams to uphold governance with faster delivery into cloud.

Operational Visibility

Optimize data synchronization across IT and Cloud Operations teams to ensure a single view of infrastructure health, incidents, and service performance.

Supported Data Objects

Sync Business-Critical Data

  • Customers
  • Contacts
  • Service Requests
  • Cases
  • Work Orders
  • Assets
  • Technicians
  • Service Appointments
  • Labor
  • Parts
  • Invoices
  • Attachments
  • Notes
  • Status Updates
  • Custom Fields

Connecting ServiceNow & AWS using ConnectorHub

Book a customized demonstration to learn about optimizing operations, minimizing manual effort, and easing cloud administration.