Eliminate Manual Work Between Zendesk And Salesforce

Your customer service teams use Zendesk to handle support cases, and your sales and customer success reps use Salesforce for relationship management. Without an integration, duplicate efforts to update and maintain the two records in each system lead to outdated information, team siloing, and gaps in customer knowledge.

By integrating Zendesk and Salesforce, the systems are automatically synchronized so that all of your customer records, support tickets and cases, account updates, and activities are updated in both. Each of your teams has the complete picture of your customer, which facilitates collaboration, speeds up processes, and enhances your customer service.

Integration Features

Speed Up Services Operation With Smart Automation

Prebuilt Integration Templates

Shorten implementation timeframes by utilizing existing templates for frequently used CorrigoPro and Salesforce integration situations

No-Code Workflow Builder

Build your own business rules with our easy visual designer with no coding needed!

AI-Assisted Data Mapping

Automate data mapping and transformation can speed up implementation and decrease errors.

Intelligent Error Management

Avoid further data disruption by offering improved error tracking, handling, and alerting

Workflow Orchestration

Design enterprise-quality multistep workflows without code visual designer

Enterprise-Grade Security

End to end security including secure API connect, role based data access policy, data encryption and log the audit.

What You Can Automate

Streamline Workflows Easily

Customer Records

Automatically synchronize customer profiles, contacts, and account information between Zendesk and Salesforce.

Ticket Updates

Keep support tickets, status changes, priorities, and resolutions synchronized across both systems.

Case Creation

Automatically create and update Salesforce cases using relevant Zendesk ticket information.

Support Visibility

Provide sales and customer success teams with complete visibility into customer support interactions.

Account Updates

Synchronize account changes and customer information to ensure every team works with the latest data.

Activity Sync

Automatically share customer activities and communication updates between Zendesk and Salesforce.

Supported Data Objects

Sync Business-Critical Data

  • Customers
  • Contacts
  • Service Requests
  • Cases
  • Work Orders
  • Assets
  • Technicians
  • Service Appointments
  • Labor
  • Parts
  • Invoices
  • Attachments
  • Notes
  • Status Updates
  • Custom Fields

Connect Zendesk And Salesforce With ConnectorHub

Consolidate support and CRM through integrations to eliminate time-consuming manual work. Request a demo now and see firsthand how ConnectorHub can cut down on redundant entries, increase team efficiency, and streamline customer interactions.