Eliminate Manual Work Between Schneider Electric And ServiceNow

Your facilities team relies on Schneider Electric to monitor building systems, energy infrastructure, and critical assets, while your IT and operations teams use ServiceNow to manage service requests, incidents, workflows, and enterprise services. Without an integration, asset information, maintenance requests, operational alerts, and service updates must be entered into both systems manually, leading to duplicate work, delayed responses, and disconnected operations.

With Schneider Electric and ServiceNow integration, asset records, service requests, maintenance activities, operational alerts, and workflow updates are automatically synchronized between both systems. Every team has access to accurate, real-time information, improving cross-functional collaboration, reducing manual effort, and accelerating issue resolution across your facilities.

Integration Features

Speed Up Services Operation With Smart Automation

Prebuilt Integration Templates

Shorten implementation timeframes by utilizing existing templates for frequently used CorrigoPro and Salesforce integration situations

No-Code Workflow Builder

Build your own business rules with our easy visual designer with no coding needed!

AI-Assisted Data Mapping

Automate data mapping and transformation can speed up implementation and decrease errors.

Intelligent Error Management

Avoid further data disruption by offering improved error tracking, handling, and alerting

Workflow Orchestration

Design enterprise-quality multistep workflows without code visual designer

Enterprise-Grade Security

End to end security including secure API connect, role based data access policy, data encryption and log the audit.

What You Can Automate

Streamline Workflows Easily

Asset Sync

Automatically synchronize building assets and equipment information between Schneider Electric and ServiceNow.

Service Requests

Keep maintenance requests and service tickets updated across both systems.

Incident Management

Automatically create and update incidents based on operational events and equipment alerts.

Operational Alerts

Share real-time alarms and critical building events with the appropriate service teams.

Maintenance Updates

Synchronize maintenance schedules, technician activities, and work completion status.

Workflow Automation

Connect facility operations and enterprise workflows to improve visibility and response times.

Supported Data Objects

Sync Business-Critical Data

  • Customers
  • Contacts
  • Service Requests
  • Cases
  • Work Orders
  • Assets
  • Technicians
  • Service Appointments
  • Labor
  • Parts
  • Invoices
  • Attachments
  • Notes
  • Status Updates
  • Custom Fields

Connect Schneider Electric And ServiceNow With ConnectorHub

Schedule a personalized demo to discover how ConnectorHub reduces manual work, improves operational visibility, and helps your teams respond faster with real-time, connected data.