Eliminate Manual Work Between Schindler And Salesforce

Your field service team relies on Schindler to manage elevator maintenance, service requests, equipment performance, and work orders, while your sales and customer-facing teams use Salesforce to manage customer relationships and account activities. Without an integration, customer information, service records, and maintenance updates must be entered into both systems manually, resulting in duplicate work, outdated information, and disconnected teams.

With Schindler and Salesforce integration, customer records, asset information, work orders, service requests, maintenance activities, and service updates are automatically synchronized between both systems. Every team works from the same accurate, real-time information, improving collaboration, reducing administrative effort, and delivering a better customer experience.