Eliminate Manual Work Between KONE And Salesforce

KONE is your go-to solution for managing elevators, escalators, doors, and equipment, Salesforce is the powerhouse for your sales and customer service teams. Without a proper connection, your service teams are stuck updating data manually across both systems. This means duplicate work, missed information, delays in customer responses, and an incomplete history of service interactions.

ConnectorHub bridges the gap, creating a dynamic flow of information between KONE and Salesforce. Service requests, customer account details, equipment records, work order assignments, maintenance schedules, technician progress, and service history are automatically synced in real-time. This ensures your field service and customer support staff are always working from the same, up-to-date information, a true source of truth.

Integration Features

Speed Up Services Operation With Smart Automation

Prebuilt Integration Templates

Shorten implementation timeframes by utilizing existing templates for frequently used CorrigoPro and Salesforce integration situations

No-Code Workflow Builder

Build your own business rules with our easy visual designer with no coding needed!

AI-Assisted Data Mapping

Automate data mapping and transformation can speed up implementation and decrease errors.

Intelligent Error Management

Avoid further data disruption by offering improved error tracking, handling, and alerting

Workflow Orchestration

Design enterprise-quality multistep workflows without code visual designer

Enterprise-Grade Security

End to end security including secure API connect, role based data access policy, data encryption and log the audit.

What You Can Automate

Streamline Field Service Operations

Service Request Management

Automatically generate and update service requests in Salesforce as they occur in KONE, ensuring prompt attention.

Work Order Synchronization

Streamline field operations by syncing work orders, technician assignments, and job status between KONE and Salesforce.

Equipment Records

Ensure consistency in equipment information, installation details, and maintenance history for accurate service delivery.

Maintenance Status Updates

Keep your customer-facing teams informed by automatically sharing preventive maintenance schedules, service completions, and inspection results.

Predictive Work Orders

Create case documents and service requests proactively, before the actual breakdown, and reduce downtime.

Automated Support Tickets

An out of service elevator can be automatically ticketed and Service Cloud SLAs can be assigned to it.

Supported Data Objects

Sync Business-Critical Data

  • Customers
  • Contacts
  • Service Requests
  • Cases
  • Work Orders
  • Assets
  • Technicians
  • Service Appointments
  • Labor
  • Parts
  • Invoices
  • Attachments
  • Notes
  • Status Updates
  • Custom Fields

Connect KONE And Salesforce With ConnectorHub

Schedule a personalized demo to discover how ConnectorHub automates data synchronization between KONE and Salesforce, eliminating manual work, improving field service efficiency, and providing customer-facing teams with accurate, real-time service information.