Eliminate Manual Work Between IQMS &  ServiceNow

Shop floor and production teams use IQMS to track production, inventory and other shop floor activities. IT and operations teams use ServiceNow to track incident, change requests, assets and internal services. If there is no integration, escalations for production and internal service requests have to be updated manually in both tools which slows the overall response and resolution time and increases chances of errors.

ConnectorHub merges IQMS with Service Now allowing real time synchronization of Operational and Services data. Production events, machine details, work orders, incidents, asset records and more are automatically transported to and from both platforms so to help manufacturing and IT work together better and smoothly.

Integration Features

Speed Up Services Operation With Smart Automation

Prebuilt Integration Templates

Shorten implementation timeframes by utilizing existing templates for frequently used CorrigoPro and Salesforce integration situations

No-Code Workflow Builder

Build your own business rules with our easy visual designer with no coding needed!

AI-Assisted Data Mapping

Automate data mapping and transformation can speed up implementation and decrease errors.

Intelligent Error Management

Avoid further data disruption by offering improved error tracking, handling, and alerting

Workflow Orchestration

Design enterprise-quality multistep workflows without code visual designer

Enterprise-Grade Security

End to end security including secure API connect, role based data access policy, data encryption and log the audit.

What You Can Automate

Streamline Manufacturing Operations

Incident Management

Automatically generate and update ServiceNow Incidents for production issues detected in IQMS to speed up resolution time.

Work Order Sync

Coordinate maintenance work orders and operational activities from the manufacturing side between IQMS and Service Now.

Asset Synchronization

Maintain consistency between documentation on equipment, asset data and configured information for having better operational over view.

Service Requests

Create ServiceNow requests for equipment maintenance, production support or IT requests automatically from IQMS events.

Production Alerts

Drive production exceptions and operational alerts into workflows in ServiceNow. Enable immediate work flows upon urgent issues.

Operational Visibility

Provide shared visibility to all engineering platforms for production performance, asset condition and service activity to give leadership a full picture of manufacturing performance.

Supported Data Objects

Sync Business-Critical Data

  • Customers
  • Contacts
  • Service Requests
  • Cases
  • Work Orders
  • Assets
  • Technicians
  • Service Appointments
  • Labor
  • Parts
  • Invoices
  • Attachments
  • Notes
  • Status Updates
  • Custom Fields

Connect IQMS To ServiceNow In Seconds With ConnectorHub

Schedule a personal demo with us to understand how ConnectorHub can help you reduce manual work, enhance collaboration between teams and ensure something never slips through the cracks.