

Surface real-time data from CRMs and e-commerce platforms directly inside the ticket sidebar

Connect support with engineering, sales, and marketing for effortless cross-departmental collaboration

Use integrated insights to spot trends and resolve issues before the customer even reaches out

Trigger workflows across external apps based on ticket status, tags, or priority levels

Eliminate the risk of human error by automating data entry across your financial and operational tools

Automatically sync lead activity and account health between your CRM and Zendesk. Ensure your support agents know exactly who they’re talking to—and their value to the business—the moment a ticket is opened.

Pull order history, shipping status, and payment details directly into the conversation. Agents can process refunds or track packages without ever leaving their Zendesk workspace.

Link support tickets to development tasks in your project management tools. When a bug is fixed, the status updates in Zendesk automatically, keeping the customer informed in real-time.

Integrate cloud telephony to automatically log calls, recordings, and voicemails as tickets. Provide a consistent experience whether your customers reach out via phone, chat, or social media.

Trigger automated NPS or CSAT surveys immediately after a ticket is solved. Sync the results back to your marketing tools to tailor future outreach based on customer satisfaction.

Connect Zendesk to your ITSM and workflow applications for automation of ticket creation, assignment, escalation, and resolution, making sure that the processes run smoother and more efficiently.

Equip your team with a 360-degree view of the customer by syncing sales opportunities and support history in both directions.
See Zendesk + Salesforce Integration
Display recent orders and fulfillment details alongside tickets to resolve shipping and billing inquiries in record time.
See Zendesk + Shopify Integration
Sign up or log in to your ConnectorHub workspace.
Connect using your Zendesk credentials and API access.
Select a pre-built integration or design your own workflow.
Go live & track performance from dashboard.
Explore our library of prebuilt connectors, integrations, and complete integration apps that allow you to quickly implement common integrations and automations, significantly reducing deployment time and effort.
