

Keep student data accurate sync user and roster information directly from your SIS without manual updates

Master your inventory link to MDM platforms to see real-time device health and location metadata

Simplify access enable secure, one-click logins with district-wide SSO configurations

Bridge the departmental gap to coordinate work orders between IT and Facilities on a single timeline

Drive decisions with data combine asset lifecycle info with support trends for smarter budget planning

Stop chasing enrollment changes. Automatically update student and staff profiles by pulling the latest records from your Student Information System (SIS)

Connect your MDM—like Jamf or Google Admin Console—to see OS versions, last check-in times, and IP addresses right inside a support ticket

Launch remote desktop sessions directly from the ticket interface to resolve classroom issues faster without leaving your desk

Use your existing directory services to manage permissions. When a new staff member is added to your network, they’re instantly ready to use the help desk

Trigger HVAC or lighting work orders based on event schedules, ensuring classrooms and gyms are ready before the first student arrives

Workflow automation can be achieved through warranty management, request submission for repair, and tracking of device status all through the iiQ portal.

Bridge the gap between device management and support by viewing deep hardware analytics within every asset record
See Incident IQ + Jamf Integration
Bring support notifications into your team's daily chat app, so no high-priority ticket ever goes unnoticed
See Incident IQ + Microsoft Team Integration
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Connect using your Incident IQ credentials and API access.
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